digital converters Archives - Digital Converters

Digital Converters
Unfortunately, your web browser is out of date. For the best buying experience, more security and better speed on the Digital Converters website, please update your browser.

Here we go again: a second Mother’s Day in lockdown.

I have learned from my past gifting mistakes; selecting new jewellery for her by online shopping is a fool’s game. Those online shops are crafty at hiding what is wrong with their product. I have quite frankly had enough of placing bets on whether that beautifully photographed rose gold necklace does, in fact, have a chain that doesn’t dangle at your ankles.

Settling for a box of chocolates is just as poor an option. I look towards my pile of festering Christmas presents, still waiting to be gifted for that little pocket of knowledge. Similarly, gifting a Day Out voucher does not work. I attempted that one last year and still owe my Mum an Afternoon Tea.

This Mother’s Day, I have learned. This time, I am giving her a unique present like no other; I am gifting my Mother with the past.

“How?” I hear you cry.

Well, my dear, by converting my cherished childhood camcorder tapes to digital.

All through my childhood, I had a camera pointed towards me. My mum loved to document my world: the woeful dance routines to Atomic Kitten; declaring I had “gone blind!” after rubbing sun cream in my eyes; the disastrous September morning when I decided to give myself a fringe to impress the boys at school. My mum documented it all (much to my dismay).

Every memory recorded on that hugely intimidating camera is special. Unfortunately, they are all imprisoned inside those tiny plastic tapes, and we do not have the tape player to access them. Hours of cherished footage lost to changes in technology.

So, I decided to do some research and found that all was not lost in the world! I could watch these videos again, and even better, I could gift these beloved videos to my mum. I found there are companies that will transfer your video files and preserve them in a variety of modern digital formats.

How Do I Digitise My Memories?

Digital Converters is the most popular and reliable tape digitisation service in the UK. The website is simple to use, and they give you the option of transferring your videos onto DVD, a memory stick or cloud download.

Personally, I recommend choosing a cloud download to ensure your mum will receive the videos on the day. Since we’ll still be in lockdown, choosing to save your videos on the cloud means you have the versatility of sending them over email or text. This option has been beneficial for me because I have not seen my own family for nearly 6 months – hence the heap of Christmas chocolates wallowing away.

After placing my order, I chose which videos I wanted to have converted for my mum. It was a blessing in disguise because I could pick which parts of my childhood I wanted my mum to remember. Finally, I am ridding myself of that terrible wonky fringe haunting my memories! Likewise, you can skip all those hours of footage of your siblings and savour the ones of yourself prancing around as a child. A beautiful keepsake for your mother!

Are all your childhood videos trapped in your parents’ attic?

Stop typing that message to your Dad begging him to sneak those tapes past your mum! You can now give the responsibility of converting the tapes to your mother. Digital Converters have solved all your gift-giving crises with their new gift card option!

Gift cards allow the giftee to choose which memories they would like to keep. No more worrying about your mum asking why you converted the video where she is downing a glass of wine whilst your childhood-self swans around the kitchen.

Besides, if you have left your Mother’s Day present really late, then the gift card is the perfect option. When digitising your old tapes, the one downside is the amount of time it takes to parcel up your media and send it off to be converted. Digital Converter’s gift card can be ordered and sent to your mum on the day via post or email. No more I.O.U’s!

To begin digitising your childhood videos or to buy a gift card, follow the links here:

Videotape Transfer

Gift Voucher

Have you received a memory stick with your digitised video files on it but are struggling to watch the videos on your television or other devices? This guide will help teach you to format your USB so you can watch your videos on any device you like.

There are two main formats of a memory stick which we use at Digital Converters: exFAT and FAT32. FAT32 is our favourite choice of formatting because it works on most devices (such as, your Smart TV). However, it cannot handle files over 4GB (roughly 3 hours of video footage) whereas exFAT can.

If you are struggling to get your memory stick working on your TV, try formatting it to FAT32 by following one of our guides:

Guide to formatting a memory stick on a Windows PC:

1. Connect your memory stick to your computer and open the USB’s file on File Explorer.

Occasionally, there will be a pop-up which comes on the screen asking what you would like to do with the USB device inserted. Click on the option to open and view the files. If this pop-up does not appear, open File Explorer and find the USB device through there.

Your USB will be named after your order number. This is the same number printed on the labels found on the media you sent to us.

2. Copy all the files on to your computer’s hard drive to back them up.

This is the most important step!

If you do not back up your files onto your computer, you will lose all your precious media when formatting.

To copy the files onto your computer: select all the files on the memory stick; right-click and select copy; open Documents on File Explorer and create a file to save your media in. Open the file, right-click and select paste.

3. Right click on your USB drive and click on ‘Format’.

A new window will pop-up asking how you would like your USB formatted.

4. From the window, select FAT32 from the drop-down bar under File System.

FAT32 is the most accessible of USB formats. It works with the majority of Smart TV’s and supports other devices.

5. Click on ‘Start’ and ‘OK’ to commence the formatting process.

This process will take a few minutes – you may want to make a cuppa whilst you are waiting.

6. Once the formatting is completed click on ‘OK’.

Your memory stick has now been formatted to FAT32!

7. Copy the backed-up files back on to the USB drive.

Open the file where you have copied your media onto. Copy these files and paste them onto your newly formatted memory stick.

You will now be able to watch your media on your television and other devices!

 

Guide to formatting a memory stick on an Apple Mac:

1. Connect your memory stick to your computer and open the USB’s file.

If you have the latest MacBook Pro or MacBook Air, you will need a USB-C adaptor to connect our memory sticks to your computer.

To find the memory stick’s folder, click the Finder window and select the correct drive.

2. Back-up your files onto the computer.

This is the most important step!

If you do not back up your files onto your computer, you will lose all your precious media when formatting.

To copy your files onto your computer: highlight the files to be copied; press Command-C; find a safe destination to save your files; press Command-V to paste your precious memories onto your computer.

3. Open Applications: select Utilities and double-click Disk Utility.

Formatting the USB will wipe all the data saved onto it. Please make sure you have backed-up your files before continuing!

4. From the left windowpane, select your USB drive.

At Digital Converters, we always title memory sticks with your order number. This will be a 5-digit number that is printed on the labels found on your media you sent to us.

5. Click on the ‘Erase’ tab displayed on the top toolbar and select Format on the dropdown bar.

You have the choice to change the name of your memory stick here. This may be useful if you want your own personalised name for the memory stick instead of our generated order number.

6. From the dropdown bar, select FAT32.

FAT32 is the file format which can be accessed by the most devices.

7. To begin the formatting, click on OK and then Erase.

This process may take a few minutes – whilst you are waiting you may want to make yourself a cuppa!

8. Finally, copy your backed up files on to the USB drive.

Open the file where you have copied your media onto. Copy these files again and paste them into your newly formatted memory stick.

You will now be able to watch your media on your television and other devices!

 

If something goes wrong:

We have a lovely customer service team who can help you with any technical issues you may have with your memory stick.

Our office is open on weekdays from 9am to 5:30pm:

Phone: 01423 319041

Email: info@digitalconverters.co.uk

Online Chat: https://www.facebook.com/DigitalConverters/

      https://www.digitalconverters.co.uk/

 

At Digital Converters, we’ve made sending your parcels that little bit easier by offering courier collection. This is perfect option for those who cannot easily access a Post Office or are self-isolating.

Here is an in-depth explanation on how it works:

1. Select ‘Collection’ at checkout.

When you checkout, your screen will look like this:

Digital Converters Courier Collection

At the ‘Shipping’ section, you need to select ‘Collection’.

 

2. After placing your order, reply to the automated email sent to you.

You will be sent a confirmation email and a courier collection email. The courier collection email will include instructions on how to prepare for collection.

You will need to reply to this email (or email info@digitalconverters.co.uk) with a weekday where you are available throughout the day (9am to 5:30pm).

Unfortunately, because we use external companies, we cannot specify timeslots for them to come and collect your parcel in.

 

3. Package your media and order number into a box.

We strongly recommend parcelling your media into a box because it is much more secure compared to a jiffy bag. Use plenty of bubble wrap or scrunched paper to protect your precious memories from breaking during transit. But please remember that someone at our end has the chore of unwrapping it!

Before sealing your box, pop your order sheet (or order number written down) into the box so we can identify your order when it arrives. Your order number will be a 5 digit number. Then, write our address on the box:

Digital Converters
Unit 1 Barugh Avenue
Barker Business Park
Melmerby
North Yorkshire
HG4 5FG

 

4. Check your emails for confirmation of courier collection.

Once we have booked in your collection, we will send you another email to confirm that a courier is coming on the day you specified. If an email has not arrived before the day of your collection, please get in touch! (Occasionally, we have the odd technical error and would hate for you to spend a day waiting for a collection which was not booked).

If a confirmation email has not arrived, please contact us:

Contact Number: 01423 319041

Email:  info@digitalconverters.co.uk

 

5. Collection day!

A courier will collect your parcel between 9am to 5:30pm on your specified delivery day. All you have to do is make sure you are in!

 

What happens if things go wrong?

If you have followed these instructions and the courier did not arrive, please contact us as soon as possible (01423 319041). We use two delivery companies to collect parcels and can book in a new collection with the alternate delivery company where required.

 

To get started follow one of the below links to get to your required service:

Convert Tapes: Video to Digital

Convert Cine: Cine to DVD or Digital

Scan Photos: Digitise 35mm Slides or Photos

Convert Audio: Convert Audio Cassettes or Reels