memory stick Archives - Digital Converters

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At Digital Converters, we return your digitised videos and photographs in three different formats and it can be quite confusing deciding which format is right for you. We have created this guide to help you choose the right output and how to place your order correctly.

This article will guide you through how each of our output formats work. We recommend choosing multiple formats so that you can feel safe in knowing that your digitised media are future-proofed through any circumstance.

Memory Stick: The most versatile of formats

USB’s are our most popular choice to save digitised media. They can easily be used on your computer, Smart TV, games consoles and other devices.

  • Each of your videos are saved as individual files:

All your videos/photos will be saved as individual files onto the memory stick. This means that if you have ordered 10 tapes to be converted, you will receive 1 USB containing 10 individual video files saved on it.

  • Easy for editing and sharing:

Your videos are saved as an MP4 format. We do not encrypt memory sticks for the benefit of the customer wanting to: save their media elsewhere; create multiple copies; or to edit their videos or photographs. It is by far the most versatile format for editing and changing your digitised media.

  • Downsize your video collection to a singular USB:

When ordering a memory stick on our website it is important to bear in mind that you will receive all your videos/photographs on one memory stick. We have a variety of sized memory sticks to ensure all your media will be kept together on one device.

Cloud: The safest choice to protect your media

This is the format choice we personally recommend at Digital Converters.

  • Turnaround time is quicker:

Choosing this format means you will receive your digitised media quicker as we can send your media through an email as soon as it is completed.

This is great for those of you who have a deadline for their videos being returned, or if you want to check your videos before we post your originals back to you.

  • Easy to share with friends and family:

You can easily view cloud links on your mobile phone or a computer which makes this a great choice for sharing your media with friends and family – whether in person or online.

  • Each of your videos are saved as individual files:

Each of your videos/photographs will be saved as an individual file for you to pick and choose which ones you would like to download onto your device.

  • Your media is protected forever from physical damage:

One of the benefits of choosing a cloud download is that your precious memories are protected from being lost or physical damage.

Your files will be sent to you through a Dropbox weblink and you have a lifetime guarantee that your media will be protected there. No longer do you have to worry about breakages or corrupt video files.

DVD: The simplest format to watch your videos

We recommend this format if you are more comfortable with older technology.

  • A simpler way to watch your videos:

It is an easy way to watch your videos on a DVD player or computer. DVD’s are reliable for those who are wanting to watch their videos on the television.

  • Outdated technology:

However, we must warn you that this format is slowly becoming obsolete as new computers do not have disc drives.

  • Standard definition videos:

Likewise, the quality of your content is poorer due to DVDs being limited to standard definition. This is a huge downfall if you are converting cine reels as you will lose the high-quality definition recorded through our machines.

When ordering a DVD set on our website, we save files differently depending on the media you are converting:

If you are converting tapes…

Ordering a quantity of 1 DVD set means you will receive a full set of your videos. Each tape will be saved on a separate, individual disc. This means that if you have ordered 10 tapes to be converted, you will receive 10 DVDs each containing one of your tapes in return.

DVD’s are limited by their memory space: if any of your videos are over 3 hours long, they will be split over multiple discs. This service is included free of charge.

If you are converting cine reels…

Ordering a quantity of 1 DVD set means you will receive a full set of your videos. We gather multiple videos onto one DVD because reels are significantly shorter in time compared to tapes. You will be able to watch separate cine reels through the title menu on your DVD.

If the total run time of your cine reels is over 3 hours long: we will split your reels into multiple sets and add a volume number to the title of your disc. This service is included free of charge.

If you are converting slides, negatives, or loose photos…

Ordering a quantity of 1 DVD set means you will receive all your digitised photographs on DVD. We will save your photographs as separate files on the disc.

Have you received a memory stick with your digitised video files on it but are struggling to watch the videos on your television or other devices? This guide will help teach you to format your USB so you can watch your videos on any device you like.

There are two main formats of a memory stick which we use at Digital Converters: exFAT and FAT32. FAT32 is our favourite choice of formatting because it works on most devices (such as, your Smart TV). However, it cannot handle files over 4GB (roughly 3 hours of video footage) whereas exFAT can.

If you are struggling to get your memory stick working on your TV, try formatting it to FAT32 by following one of our guides:

Guide to formatting a memory stick on a Windows PC:

1. Connect your memory stick to your computer and open the USB’s file on File Explorer.

Occasionally, there will be a pop-up which comes on the screen asking what you would like to do with the USB device inserted. Click on the option to open and view the files. If this pop-up does not appear, open File Explorer and find the USB device through there.

Your USB will be named after your order number. This is the same number printed on the labels found on the media you sent to us.

2. Copy all the files on to your computer’s hard drive to back them up.

This is the most important step!

If you do not back up your files onto your computer, you will lose all your precious media when formatting.

To copy the files onto your computer: select all the files on the memory stick; right-click and select copy; open Documents on File Explorer and create a file to save your media in. Open the file, right-click and select paste.

3. Right click on your USB drive and click on ‘Format’.

A new window will pop-up asking how you would like your USB formatted.

4. From the window, select FAT32 from the drop-down bar under File System.

FAT32 is the most accessible of USB formats. It works with the majority of Smart TV’s and supports other devices.

5. Click on ‘Start’ and ‘OK’ to commence the formatting process.

This process will take a few minutes – you may want to make a cuppa whilst you are waiting.

6. Once the formatting is completed click on ‘OK’.

Your memory stick has now been formatted to FAT32!

7. Copy the backed-up files back on to the USB drive.

Open the file where you have copied your media onto. Copy these files and paste them onto your newly formatted memory stick.

You will now be able to watch your media on your television and other devices!

 

Guide to formatting a memory stick on an Apple Mac:

1. Connect your memory stick to your computer and open the USB’s file.

If you have the latest MacBook Pro or MacBook Air, you will need a USB-C adaptor to connect our memory sticks to your computer.

To find the memory stick’s folder, click the Finder window and select the correct drive.

2. Back-up your files onto the computer.

This is the most important step!

If you do not back up your files onto your computer, you will lose all your precious media when formatting.

To copy your files onto your computer: highlight the files to be copied; press Command-C; find a safe destination to save your files; press Command-V to paste your precious memories onto your computer.

3. Open Applications: select Utilities and double-click Disk Utility.

Formatting the USB will wipe all the data saved onto it. Please make sure you have backed-up your files before continuing!

4. From the left windowpane, select your USB drive.

At Digital Converters, we always title memory sticks with your order number. This will be a 5-digit number that is printed on the labels found on your media you sent to us.

5. Click on the ‘Erase’ tab displayed on the top toolbar and select Format on the dropdown bar.

You have the choice to change the name of your memory stick here. This may be useful if you want your own personalised name for the memory stick instead of our generated order number.

6. From the dropdown bar, select FAT32.

FAT32 is the file format which can be accessed by the most devices.

7. To begin the formatting, click on OK and then Erase.

This process may take a few minutes – whilst you are waiting you may want to make yourself a cuppa!

8. Finally, copy your backed up files on to the USB drive.

Open the file where you have copied your media onto. Copy these files again and paste them into your newly formatted memory stick.

You will now be able to watch your media on your television and other devices!

 

If something goes wrong:

We have a lovely customer service team who can help you with any technical issues you may have with your memory stick.

Our office is open on weekdays from 9am to 5:30pm:

Phone: 01423 319041

Email: info@digitalconverters.co.uk

Online Chat: https://www.facebook.com/DigitalConverters/

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