Your Guide To: Securely Packing Your Media - Digital Converters

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Your Guide To: Securely Packing Your Media

Your Guide To: Securely Packing Your Media

So, you have placed your order to convert your tapes to DVD and wonder what the best way is to send your media to us. It can feel daunting to depart with your beloved memories – especially the thought of sending them through the post.

To help you pack your parcel, we have created a simple “dos and don’ts” list for you to use.

Packing Videotapes and Cine Reels

Videotapes are quite hardy objects compared to the technology we use today. Don’t worry too much about protecting each tape – as long as they cannot move in the box, the tapes will be fine.

On the other hand, cine reels are a little more brittle. Make sure your reels are weather protected and not pressing against the opening of your box – we tend to use Stanley knives to open the packages.

✔ Do include your order number inside the box.

We need the order number to identify your order and begin the conversion process.  Make sure it is clear where you have put the order number in the box – a tiny scrap of paper can easily be thrown away or lost in delivery.

✔ Do parcel your tapes and cine reels in a cardboard box.

Use a sturdy container for parcelling your tapes and reels. We recommend a cardboard box to ensure your package will not rip during transit.

✘ Don’t use paper envelopes.

Paper envelopes tend to tear or damage your tape/reel during transit. If you cannot use a cardboard box, then we recommend a jiffy bag instead.

✔ Do use plenty of bubble wrap or scrunched up paper.

Delivery drivers tend not to be the most considerate when carting parcels around. Use lots of bubble wrap or scrunched paper to fill the empty spaces in your package to protect your media from any bumps during transit.

✘ Don’t use messy void fillers.

To be honest with you, they wreak havoc in our warehouse when a box opens the wrong way. Please don’t make us get Henry the Hoover out!

✘ Don’t individually wrap your tapes or cine reels!

This rule is more of a begging letter from our Dispatch team. The team have to unwrap many parcels in a day, and it can take a really long time when tapes are wrapped individually or taped together.

Packing Photos and Slides

Luckily for you, packing photos and slides are a little easier than tapes. We strongly recommend using Jiffy bags and boxes to prevent your photos from bending or falling out of your package during transit.

✔ Do include your order number inside the box.

We need the order number to identify your order and begin the conversion process.  Make sure it is clear where you have put the order number in the box – a tiny scrap of paper can easily be thrown away or lost in delivery.

✔ Do parcel your photos in a cardboard box.

Your photos need to be in a sturdy container that will not rip during transit. We do not recommend using paper envelopes as they are more likely to rip during transit.

Similarly, a cardboard box ensures that your photos cannot be bent or damaged during transit.

✘ Don’t put your slides loosely in the parcel.

Slides are so tiny! They can easily slide between the slits of cardboard during delivery – or might fall out when we open the box in the warehouse. We recommend storing your slides in a proper slide box, envelopes, or sandwich bags inside your parcel to ensure that they cannot be lost.

What service should I use to send my media?

You can either use our courier collection service or send the parcel to us yourself. If you are sending a large order, we recommend using our courier collection service to save money. Otherwise, you have the choice of using a Post Office delivery service or booking a courier.

If you have selected to use our collection service, you can read more about the service in Your Guide To Booking a Collection.

Post Office:

Please use a tracked service if you use Royal Mail or Parcel Force to send your media to us. That way you can be assured that your parcel has arrived to us safely. Once in our warehouse, you will receive an email to confirm your media is with us.

Courier Collection:

This choice is cheaper for those with larger parcels. You can use DPD, Yodel, Parcel Force or UPS to deliver your parcel through courier collection. Again, please make sure you use a tracked service to feel assured it has arrived here safely.

Once in our warehouse, you will receive an email to confirm your media is with us.